About the Owner

Crystal DeLoach is a Global HR Extraordinaire with a 23-year track record of establishing
organizations succession, maintaining client partnership, and advising senior leadership on best
practices for accomplishing company’s objectives.
As a result of the deficiencies that Crystal saw in many organizations’ HR policies/strategies, Crystal chose to start her own
company. Crystal realized that she had something different to offer that could make a measurable and positive difference
with those organizations, Crystal is a Solution-focused team player providing consultative support to executive level
leaders. Crystal is a fluid learner with dynamic exposure in diverse industries including aerospace, brokerage, energy,
entertainment, finance, hospitality, insurance,
manufacturing, retail, and technology.
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Crystal's extensive HR & People Operations Management experience has afforded her the ability to manage
across various business units and within the HR disciplines. Crystal intimately understands the modern
world and the forces that create inequality and how to address the concerns of the employer and
employee while balancing labor laws and regulations. Crystal is known for taking initiative, ownership,
and leading by example. She is a forward and systematic thinker and does not take shortcuts. Crystal respects
all people and their time. Crystal focuses her attention on progress, not perfection.
Crystal's areas of expertise are in building relationships, employee relations, engagement, performance, Human Capital
Management, people data, understanding the pulse of the organization, and improving the employee’s life cycle experience
by providing stellar services and developing leaders.
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Crystal's ability to effectively communicate boosts morale, reduces attrition, and makes her a strategic partner and advocate.
By putting herself in their position, Crystal is able to empathize with all parties and create strategies for leadership development
and process improvements.
Effortlessly, Crystal was able to bridge the gap between senior leadership, her diverse management team, and staff by implementing
focus group meetings which turned into action plans that improved performance by 27%. Turnover decreased and that led to building long term sustainable employee relationships.
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Crystal's leadership style strongly emphasizes collaboration, teamwork, and the principles of development. Her style helps her identify unique strengths and blind spots of the organizations she supports. She has led in developing projects that enhanced the quality and efficiency of teams across the nation.
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Crystal acknowledges complexity, uncertainty, and uses caveats in effort to change minds, including her own. Crystal has a reputation of consistency. Based on her core values and goals, Crystal promotes a workforce and environment of psychological safety. Crystal adds to any organization by making informed decisions, communicating effectively, and improving productivity in a remote or on-site culture.
Crystal's compliant decisions appease the client and align with the company’s standards.